WhiteBear Support

Connect

Obtain a compatible profile from an operator you trust.
Add the profile details in the app.
Tap Validate and Save, then Connect.
Approve the iOS VPN configuration prompt.

Troubleshooting

Check your internet connection and profile validity.
Restart the app and connect again.
Remove the old VPN configuration in iOS Settings.
Ask the profile operator whether the server is available.

Contact support

Include the app version, iOS version, device model, connection mode, and exact error message. Never send private keys, complete URIs, or secret links.